{"id":6659,"date":"2024-03-28T03:52:45","date_gmt":"2024-03-28T03:52:45","guid":{"rendered":"https:\/\/v21.icym.edu.my\/?page_id=6659"},"modified":"2026-06-11T01:21:46","modified_gmt":"2026-06-11T01:21:46","slug":"diploma-pengurusan-hotel-lama","status":"publish","type":"page","link":"https:\/\/icym.edu.my\/en\/diploma-pengurusan-hotel-lama\/","title":{"rendered":"ZZ DIPLOMA PENGURUSAN HOTEL"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-8902005f wp-block-columns-is-layout-flex\" style=\"margin-bottom:7rem\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:6rem;padding-left:0rem\">\n<h2 class=\"wp-block-heading has-slider-title-font-size\"><strong>MAKLUMAT PROGRAM<\/strong> DIPLOMA IN HOTEL MANAGEMENT<\/h2>\n\n\n\n<p class=\"has-normal-font-size wp-block-paragraph\">The Diploma in Hotel Management is designed to provide students with foundational knowledge, practical skills, and industry experience in hospitality and hotel management. The programme covers key areas including front office operations, housekeeping management, food and beverage management, hospitality marketing, customer service, as well as basic finance and accounting.<\/p>\n\n\n\n<p class=\"has-normal-font-size wp-block-paragraph\"><br>Students are trained to manage daily hotel operations efficiently, deliver high-quality customer service, and understand effective marketing strategies within the hospitality industry. Emphasis is also placed on financial management to ensure smooth operations and the achievement of financial targets.<br>Selain itu, pendedahan industri yang komprehensif, termasuk latihan praktikal, memberikan pelajar pengalaman langsung yang berharga dalam persekitaran hotel sebenar. Dengan kemahiran teknikal, pengurusan, dan perkhidmatan pelanggan yang kukuh, graduan program ini akan bersedia untuk menghadapi cabaran dan merebut peluang dalam sektor hospitaliti yang terus berkembang.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-slider-title-font-size\"><strong>SYARAT KEMASUKAN<\/strong> DIPLOMA IN HOTEL MANAGEMENT<\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-db3c7675 wp-block-group-is-layout-flex\" style=\"padding-bottom:30px\">\n<div class=\"wp-block-group has-primary-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-75cdd1b4 wp-block-group-is-layout-flex\" style=\"border-radius:100px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\"><p class=\"wp-block-paragraph material-icons arrow_forward_ios has-sp-icon wp-block-paragraph\" data-icon=\"arrow_forward_ios\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-919bcbcd wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list has-small-font-size\">\n<li class=\"has-normal-font-size\">Pass Sijil Pelajaran Malaysia (SPM) or equivalent qualification with at least three (3) credits<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-slider-title-font-size\"><strong>PROSPEK KERJAYA<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-db3c7675 wp-block-group-is-layout-flex\" style=\"padding-bottom:30px\">\n<div class=\"wp-block-group has-primary-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-75cdd1b4 wp-block-group-is-layout-flex\" style=\"border-radius:100px;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\"><p class=\"wp-block-paragraph material-icons arrow_forward_ios has-sp-icon wp-block-paragraph\" data-icon=\"arrow_forward_ios\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-919bcbcd wp-block-group-is-layout-constrained\">\n<p class=\"has-normal-font-size wp-block-paragraph\">Pengurus Hotel \u2013 Mengurus operasi harian hotel, memastikan kepuasan pelanggan, dan meningkatkan kecekapan perkhidmatan.<br>Penyelia Meja Hadapan (Front Office Supervisor) \u2013 Menguruskan penerimaan tetamu, tempahan bilik, dan perkhidmatan pelanggan.<br>Penyelaras Acara (Event Coordinator) \u2013 Merancang dan mengurus acara seperti persidangan, seminar, dan majlis perkahwinan.<br>Pengurus Makanan dan Minuman (F&amp;B Manager) \u2013 Menguruskan operasi restoran, katering, dan bar dengan memastikan standard kualiti makanan dan perkhidmatan dipatuhi.<br>Eksekutif Jualan dan Pemasaran \u2013 Menyediakan strategi pemasaran untuk menarik pelanggan baru dan mengekalkan pelanggan sedia ada.<br>Penyelia Rumah Tangga (Housekeeping Supervisor) \u2013 Memastikan kebersihan, penyelenggaraan, dan operasi rumah tangga hotel berjalan lancar.<br>Usahawan \u2013 Memulakan perniagaan sendiri dalam sektor hospitaliti seperti restoran, inap desa (homestay), atau perkhidmatan katering.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-slider-title-font-size\"><strong>SENARAI KURSUS<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group has-accordion is-vertical is-layout-flex wp-container-core-group-is-layout-6017beb2 wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-montserrat-font-family\">Year 1<\/h4>\n\n\n\n<div class=\"wp-block-group accordion-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Isu Isu Kekeluargaan Islam<br>Hubungan Insan<br>English I<br>Food Safety and Sanitation<br>Introduction to Hospitality and Tourism Industry<br>Theory of Food<br>Information Technology in Hospitality<br>BAHASA KEBANGSAAN A<br>KURSUS INTEGRITI DAN ANTI RASUAH (KIAR)<br>English II<br>Principles of Accounting<br>Principles of Management<br>Basic Cookery<br>Business Ethic<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-accordion is-vertical is-layout-flex wp-container-core-group-is-layout-6017beb2 wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-montserrat-font-family\">Year 2<\/h4>\n\n\n\n<div class=\"wp-block-group accordion-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Penghayatan Etika &amp; Peradaban<br>Business Communication in Hospitality Industry<br>Personal Development<br>Human Relations &amp; Supervision in Hospitality<br>Food and Beverage Management<br>Marketing for Hospitality and Tourism<br>CO-CURICULUM<br>Entreprenuership Development<br>Event Management<br>Principles of Hospitality Law<br>Room Division management<br>Food and Beverage Cost Control<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-accordion is-vertical is-layout-flex wp-container-core-group-is-layout-6017beb2 wp-block-group-is-layout-flex\">\n<h4 class=\"wp-block-heading has-montserrat-font-family\">Year 3<\/h4>\n\n\n\n<div class=\"wp-block-group accordion-content is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"wp-block-paragraph\">Commercial Kitchen (WBL)<br>Food and Beverage Operations (WBL)<br>Front Office Management (WBL)<br>Housekeeping Operation (WBL)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-constrained wp-block-group-is-layout-constrained\" id=\"service-center\" style=\"padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-50c4be79 wp-block-group-is-layout-flow\" style=\"padding-bottom:40px\">\n<div class=\"wp-block-group alignfull has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"background-color:#ffffff;padding-top:var(--wp--preset--spacing--70);padding-bottom:0\">\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\" style=\"text-transform:uppercase\"><strong><strong>Permohonan Atas talian (online)<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-18bbbfb6 wp-block-buttons-is-layout-flex\" style=\"border-radius:83px\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-midnight-gradient-background has-background wp-element-button\" href=\"https:\/\/icym.edu.my\/en\/mohon\/\" style=\"border-radius:100px\" target=\"_blank\" rel=\"noreferrer noopener\">Mohon Segera<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-ef7a8b26 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-dark-blue-color has-primary-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/www2.mqa.gov.my\/mqr\/papar.cfm?NoRujA=MQA\/FA0813&amp;IdAkrKP=7048\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>PENGIKTIRAFAN MQA<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--50);padding-top:0px;padding-bottom:15px;font-style:normal;font-weight:400\">PROGRAM LAIN YANG DITAWARKAN<\/p>\n\n\n\n<div class=\"wp-block-group alignwide is-vertical is-content-justification-stretch is-layout-flex wp-container-core-group-is-layout-0fa52a77 wp-block-group-is-layout-flex\" style=\"padding-top:0;padding-right:2rem;padding-bottom:0;padding-left:2rem\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-930feb06 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:40%\">\n<div class=\"wp-block-group alignwide has-shadow-dark animated animated-fadeInUp service-box has-white-background-color has-background is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-a5933ff3 wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--60);padding-top:var(--wp--preset--spacing--50);padding-right:2rem;padding-bottom:var(--wp--preset--spacing--50);padding-left:2rem\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-4baf8a4f wp-block-group-is-layout-flex\" style=\"padding-bottom:15px\">\n<div class=\"wp-block-group has-primary-color has-text-color is-nowrap is-layout-flex wp-container-core-group-is-layout-c2a677b6 wp-block-group-is-layout-flex\" style=\"border-style:none;border-width:0px;border-radius:5px;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"320\" height=\"104\" src=\"https:\/\/icym.edu.my\/wp-content\/uploads\/2024\/05\/shtm-icon.png\" alt=\"\" class=\"wp-image-8312\" srcset=\"https:\/\/icym.edu.my\/wp-content\/uploads\/2024\/05\/shtm-icon.png 320w, https:\/\/icym.edu.my\/wp-content\/uploads\/2024\/05\/shtm-icon-300x98.png 300w, https:\/\/icym.edu.my\/wp-content\/uploads\/2024\/05\/shtm-icon-50x16.png 50w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-919bcbcd wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading has-text-align-left has-normal-font-size\" style=\"margin-top:10px;margin-right:10px;margin-bottom:10px;margin-left:10px\"><strong><strong><a href=\"https:\/\/icym.edu.my\/en\/dca\/\" data-type=\"link\" data-id=\"https:\/\/icym.edu.my\/dca\/\">DIPLOMA IN CULINARY ARTS<\/a><\/strong><\/strong><\/h3>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:30%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:10%\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>MAKLUMAT PROGRAM DIPLOMA PENGURUSAN HOTEL Diploma Pengurusan Hotel direka untuk memberi pelajar asas pengetahuan, kemahiran praktikal, dan pengalaman industri dalam bidang hospitaliti serta pengurusan hotel. Program ini meliputi pelbagai aspek penting, termasuk operasi pejabat hadapan, pengurusan rumah tangga, pengurusan makanan dan minuman,&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-canvaspage.php","meta":{"_acf_changed":false,"_eb_attr":"","ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-6659","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/pages\/6659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/comments?post=6659"}],"version-history":[{"count":49,"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/pages\/6659\/revisions"}],"predecessor-version":[{"id":41270,"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/pages\/6659\/revisions\/41270"}],"wp:attachment":[{"href":"https:\/\/icym.edu.my\/en\/wp-json\/wp\/v2\/media?parent=6659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}